SHIPPING POLICY
At The Milhouse Co., I keep things simple so you can enjoy my candles without any hassle. Shipping is a flat $5 for all U.S. orders, no matter the size—whether you buy one candle or twenty. I believe in making things easy, with no hidden fees or minimum purchases required.
In-stock items will ship within 2 business days, with delivery typically arriving within 5 business days from the shipping date.
For now, I ship exclusively within the United States, but as my company grows, I’m committed to expanding worldwide to share my passion with people everywhere. Thank you for being part of this journey!
RETURN & EXCHANGE POLICY
Due to the handmade and delicate nature of my candles, all sales are final. However, if you receive a damaged item (through no fault of your own), I’ll gladly replace it with the same item at no cost.
To request a replacement, please email me within 7 days of receipt with:
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A photo of the damaged item
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A handwritten note showing the date, time, and order number
Once I receive your request, I aim to review and respond within 48 hours. Thank you for your patience and understanding—I am committed to providing you with the highest quality and service.